AutoZone Auto Parts is a well-known brand that specializes in providing a wide range of automotive parts and accessories. Located at 45 Fort Eddy Rd, in Concord, New Hampshire, AutoZone Auto Parts is a trusted destination for all car enthusiasts and owners. With a rating of 4.1 stars out of 256 reviews, this auto parts store has established itself as a reliable and customer-centric establishment. Offering in-store shopping, kerbside pickup, and delivery options, AutoZone Auto Parts ensures convenience and accessibility for its customers. From batteries to windshield wipers, customers can find everything they need to keep their vehicles in top-notch condition. With friendly staff, great prices, and a variety of accessories, AutoZone Auto Parts aims to provide an exceptional shopping experience. Whether it's a small part or a major repair, customers can rely on the expertise and comprehensive selection of products at AutoZone Auto Parts.
Reviews
I've had good luck over the years, but I was quite fried returning parts that were faulty and given in error which ruined Christmas party plans.
I asked for a simple store credit for the gas I burned...bc my friend was given the wrong and faulty parts...
I didn't think my request was unreasonable then I was told there's no button for that.
Corporate gets two dings for this experience, and an employee gets one.
The supervisor on was trying to be helpful.
Bought a new AC compressor for my Mazda. Staff were very informative and knowledgeable. Great vibe in the store, everyone wanted to help and it was a genuine experience. Reading through the comments you can see why I will be back again.
1 positive part w the experience low cost of part, negatives no email confirmation & store couldn't rectify it, misleading email day after order placed telling me my part was in(it wasnt in extra time and phone calls to clarify, long wait to get part, called to confirm part was in deed at store 16 min hold followed by another 4 min hold just to confirm part was at store, after 30 min drive to store and expressing my concerns for bad customer service no acknowledgment from staff for inconvenience, no offer from staff to rectify there bad customer service, no apology, I would not recommend this store to my enemies let alone friends.
This store works well together as a team. Very positive and upbeat. If there is something they cant find they work together to find the best solution for you. They also have wonderful prices. I was able to find everything i needed and then some! Great store, great products and they have wonderful team employed. Great job. Keep up the A+ service everyone.
Store manager was outstanding. She went and looked up alternative part numbers for me when it didn't appear they had it in stock and found one
Totally unprofessional store. If I could leave ZERO stars I would. Was getting bad already due to a horrible and corrupt commercial manager that gives terrible service and plays favorites with some customers then illegally screws with others commercial account billing, then continued to go downhill entirely since all of their good employees quit due to bad management, poor pay relative to the industry, employee and customer mistreatment and other very weird situations. District management does not care about any of this going on the store and will not fix it.. it is very hands off. If AutoZone cared about their reputation they would shut this store down or at the very least let the remaining employees and district management go and start fresh.
I called on Sunday June 18th. Yes it was Father's day but my vehicle broke. So I call and asked if they had a front strut that I needed. The guy on the phone said no. They could put in a order and it would be here on Tuesday. Its now Wednesday and I call and get told that they never put in the order. I will never call or use this store again. Talk about being useless. I called O'reillys and they had it in stock. I was just trying to be a loyal customer. NOT NO MORE.
Friendly people, today I went there and they did everything they could to help me. Both the man and the woman behind the counter were very helpful and went out of their way to make sure I had the right stuff. Thank you very much
I've had good luck over the years, but I was quite fried returning parts that were faulty and given in error which ruined Christmas party plans.
I asked for a simple store credit for the gas I burned...bc my friend was given the wrong and faulty parts...
I didn't think my request was unreasonable then I was told there's no button for that.
Corporate gets two dings for this experience, and an employee gets one.
The supervisor on was trying to be helpful.
This store works well together as a team. Very positive and upbeat. If there is something they cant find they work together to find the best solution for you. They also have wonderful prices. I was able to find everything i needed and then some! Great store, great products and they have wonderful team employed. Great job. Keep up the A+ service everyone.
Location
45 Fort Eddy Rd, Concord, NH 03301, United States
Hours
-
Updating...
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